Contact Us
Last updated: February 16, 2026
Reach the right team for editorial, technical, or partnership matters.
We review every inquiry and route it to the responsible team. For faster support, include your account email, article URL, and relevant screenshots when applicable.
Contact Channels
| Department | Use For | |
|---|---|---|
| General Support | support@tru.express | Account access, billing issues, and platform troubleshooting |
| Editorial Desk | editorial@tru.express | Corrections, source clarifications, and newsroom inquiries |
| Partnerships | partners@tru.express | Media collaborations, product integrations, and joint initiatives |
Response Times
- General support: within 24-48 business hours
- Editorial corrections: typically within 1-3 business days
- Security and privacy reports: priority handling
Office
Tru.Express Editorial Office
123 News Street, New York, NY 10001