Help Center
Last updated: February 16, 2026
Support channels and quick answers for common requests.
Use the channels below to reach the right team quickly. Include your account email and relevant page URL for faster support.
Support Channels
| Topic | Contact | Typical Response Time |
|---|---|---|
| General Support | support@tru.express | 24-48 business hours |
| Editorial Corrections | editorial@tru.express | 1-3 business days |
| Privacy and Safety | privacy@tru.express | Priority review |
Common Questions
How do I request an article correction?
Send the article URL, the exact issue, and supporting source material to editorial support.
How do I report a technical issue?
Email support with reproduction steps, device/browser details, and screenshots when possible.
How quickly will I get a response?
Most requests are answered within 24-48 business hours.