Privacy Policy
Effective date: February 16, 2026
How we collect, use, and protect your personal data.
This Privacy Policy explains how Tru.Express collects, uses, stores, and safeguards personal information.
Data We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email address, account preferences | Authentication, account management, service delivery |
| Usage Data | Pages viewed, interaction events, device/browser metadata | Performance monitoring, product improvement, security analysis |
| Communication Data | Support tickets, email correspondence, feedback submissions | Issue resolution, quality assurance, compliance records |
How We Use Information
- Operate, maintain, and improve platform functionality.
- Protect accounts and detect fraud, abuse, or unauthorized activity.
- Respond to user requests and required legal or regulatory obligations.
Data Retention
We retain data only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Your Privacy Choices
- Request access to the personal data associated with your account.
- Request correction or deletion, where applicable.
- Manage communication preferences for newsletters and notices.
Contact
Privacy Office: privacy@tru.express